Question 1

What is AR Genie used for?

Accepted Answer

AR Genie helps Industries in operation, training, and remote visual assistance using Augmented Reality, AR Genie is cloud based software that allows technicians and trainees to provide step by step instructions in operation and training. It also helps technician or expert to see problem remotely and guide customer or field technician  to fix issue using a smartphone camera or smart glass at the remote end using augmented reality.

Question 2

What industries does AR Genie serve?

Accepted Answer

AR Genie serves a diverse range of industries, including manufacturing, construction, medical and scientific equipment, telecommunications, insurance, and numerous others.

Question 3

How does augmented reality assist with equipment maintenance?

Accepted Answer

AR assists technicians in equipment maintenance by overlaying step-by-step instructions, visual guidance, or animations onto the physical equipment. This helps reduce errors, improve efficiency, and enhance the overall maintenance process by providing real-time guidance and support.

Question 4

Where is AR Genie Located?

Accepted Answer

ARGenie is located in San Jose, California.

Question 5

Can AR Genie App be integrated with existing systems?

Accepted Answer

Yes, our AR products are designed to be flexible and easily integrated with existing software or systems. We provide APIs and SDKs that enable seamless integration, allowing businesses to leverage AR capabilities within their current infrastructure.

Remote Visual Assistance Manual

How to Create an AR Genie Account?

How to Create a Remote Session on Portal?

How to Start a Remote Session on Portal?

How to Join a Remote Session on Portal?

How to Create a Remote Session on Mobile through AR Genie App?

How to Join a Remote Session on Mobile?

How to Start Recording on AR Genie Web Portal?

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