Automated Self Service for Installation and Troubleshooting Electronic Devices & Equipment powered with AR and AI
Automated Self-Service powered by Augmented Reality, Generative AI & Computer Vision is a most powerful technological approach enabling users to independently identify & resolve their technical problems on their own without the need of any real time expert guidance or support.
Using Augmented Reality, Digital Overlays, & AI-driven Computer Vision, AR Genie's Self-Service offers an immersive onboarding & troubleshooting experience. Users can self diagnose & solve the issues faster on their devices effortlessly through automated guidance & AR step-by-step instructions, enabling efficient & quick issue resolution.
Getting troubled in installing and setting up a new device? AR Genie Onboarding automatically identifies or detects the object and guides users to onboard through interactive AR-powered automated step-by-step instructions, making the process more simplified.
AR Genie Troubleshooter uses AI algorithms to automatically detect faults or interpret light patterns, enabling users to take control of device issues & resolve independently with automated assistance, right from the comfort of their home, without waiting for an expert.
Replace traditional paper manuals with AR Manuals that guide your customers throughout their self service onboarding & troubleshooting journey to resolve issues & install devices easily.
With AR Genie Self-Service, follow step-by-step automated guidance through interactive instructions on mobiles & tablets. Quickly set up your devices and solve their technical issues independently and hassle-free.
Enhance overall experience of the user with Computer Vision AI Technology that provides real-time guidance by identifying the object, overlaying AR annotations, step-by-step instructions & diagnose issues like a human specialist.
AI algorithms automatically detect faults on a device or an equipment & interpret light patterns, enabling instantaneous on-screen AR guidance for quick issue resolution of the device.
Leveraging Computer Vision AI & AR, automated self services help users to self diagnose & troubleshoot their technical problems in the machinery or equipment through step-by-step automated interactive visual guidance & AR annotations.
Utilizing AI-driven guidance & AR instructions, AR Genie’ Automated Self-Service eliminates the need of manual inspections, on-site visits of experts & number of customer service calls. This saves time & money, while reducing machine downtime, errors & call center volumes with improved accuracy.
AR Genie supports Smartphones & Tablets devices for enhanced experiences in AR self-services, providing user-friendly interface to users.
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