Integration Partner: Zendesk

Zendesk gears your business up for multichannel support to your customers which scales as your business grows

Expert providing remote visual assistance to end user for easy troubleshooting

AR Genie with Zendesk

Integrate AR Genie's Augmented Reality Remote Virtual Assistance with Zendesk to get your customer issues resolved faster than ever.

Create and join remote assistance sessions instantly
Send session invite links directly through Zendesk
Easily switch from chat to remote visual session

How It Works


Customer receives invite link for a Zendesk AR support session
Share session invite link with the customer


Remote expert detects customer's issue on AR livestream
Understand customer’s issue quickly through live video stream


Remote expert guides customer through the solution with live remote assist
Guide the customer through the solution steps easily with annotations


Happy customer after the issue is resolved with AR remote assistance
Resolve issues faster from the comfort of your own space