Integration Partner: Salesforce

Salesforce provides one of the best CRM platforms out there for businesses of all kinds and sizes

Expert providing remote visual assistance to end user for easy troubleshooting

AR Genie with Salesforce

Enhance your customer service experience by integrating our Augmented Reality Remote Virtual Assistance with Salesforce

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Create and join remote assistance sessions instantly
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Insert session invite links directly into Salesforce
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Easily switch from chat to a remote session

How It Works

Connect

Customer receives invite link for a Salesforce AR support session
Share session invite link with the customer

Identify

Remote expert detects customer's issue on AR livestream
Understand customer’s issue quickly through live video stream

Assist

Remote expert guides customer through the solution with live remote assist
Guide the customer through the solution steps easily with annotations

Resolve

Happy customer after the issue is resolved with AR remote assistance
Resolve issues faster from the comfort of your own space