Case Study: Penstock Inspection with AR Remote Visual Assistance & 3D Laser Scanning

May 9, 2025
Penstock Inspection with AR

Introduction: 

Transforming Penstock Inspection with AR in Hydropower Plants

A major hydroelectric power plant faced a critical challenge of —----- How to efficiently inspect the decades-old penstock lines plagued by external corrosion without inaccuracies, time delays, and heavy manpower required by traditional methods like spot ultrasonic testing. These lengthy and large pipes that handle pressurized water from reservoirs to turbines, were installed decades ago and needed accurate corrosion evaluation to ensure their safe continued operation and reliability. 


Traditional inspection methods such as manual ultrasonic testing, visual checks, Rebound hammer testing, Dye Penetrant Testing (DPT) etc proved to be manpower-intensive, time-consuming and prone to errors when dealing with such complex, large surfaces. 

To accelerate and modernize the inspection process, the hydropower plant implemented a hybrid approach combining Augmented Reality Remote Visual Assistance with In-situ 3D laser scanning technology.

This transformative approach not only enhanced and accelerated the inspection process and its accuracy, but also reduced labor costs, safety risks, downtime, — while empowering on-site inspectors to arrive better prepared with the right instructions, tools and expert support for more efficient execution.

The Challenge 

Traditionally, penstock inspection was dependent almost exclusively on visual examination by inspectors using ultrasonic thickness gauging. These methods were limited and not ideal:

Penstock

  • Spot-based measurements only gave localized results & limited the overall understanding of corrosion spread.

  • Surface preparation for ultrasonic inspection was time-consuming and mistakes often led to inaccurate measurements.

  • It was physically challenging and risky to access curved and large surfaces.
  • High expenses in terms of frequent expert travel and prolonged shutdown durations.

  • Slowness in making decisions due to sequential workflow (inspecting first, analyzing later).

With corroded penstock posing a serious risk to the hydraulic efficiency and  structural integrity of the system, a scalable, modern data-rich, and expert-driven inspection model was urgently needed to reduce manual effort, enabling more accurate and faster assessments, and ensuring cost-effective, safe inspection and maintenance planning.

The Solution: AR Remote Visual Assistance + In-Situ 3D Laser Scanning

To overcome these challenges, an innovative hybrid inspection model was adopted:

1. Remote Visual Assessment with AR Support:

On-site field technicians used AR Genie Remote Assist App on their AR-enabled smart devices such as iPad/Tablet to connect with the remote inspection experts in real-time. On the other hand, the inspector was able to visually view the technician’s viewport in real-time.

Through the AR interface & live video streaming : 

  • Using AR Annotations, experts guided on-site technicians to focus on inspecting the specific areas of interest. The expert marking the excessive corroded patterns and areas visually on the live feed onto the technician’s screen in real-time.

  • On live feed, remote inspectors visually designated corrosion patterns,  prioritized critical regions based on visible signs, and provided instructions for proper surface preparation methods without physically being on site.

Outcome : Instead of relying on isolated technician judgment, this remote collaboration between the inspection expert and on-site technician enabled faster decision-making for proper inspection preparation process, reduced expert travel costs,  rework, errors, and inspection time.

2. In-Situ 3D Laser Scanning:

Once the surface preparation was done, portable 3D laser scanners were used to capture high resolution images of the penstock surfaces. 3D laser scanning is a non-destructing-testing (NDT) technology which is used to accurately measure metal loss or geometrical deformations and surface defects with a very high accuracy. In this case, the 3D laser scanning method was used for mechanical damage, external corrosion, pipeovality and profiling.

  • The scanner captured the fine details invisible to traditional spot checks and recorded the damaged area.

  • Fast data acquisition, it took fewer minutes with each square meter at 2mm resolution to get a full 100% coverage with great accuracy. 

Outcome :  High-density, reliable inspection data without needing manual grid markings, gauges, and  physical templates.

How AR Remote Assistance Enhanced the 3D Laser Scanning Inspection Workflow

Although plants do have their traditional or modern tools and techniques such as borescopes, laser scanners, ultrasonic testers, AR remote visual assistance brings a highly effective additional level of efficiency, skill, and coordination that essentially enhances the workflow of inspection.

Here’s how AR makes a critical difference:

1. Remote Expert Guidance During Preparation and Scanning:

In the proper assessment of penstock corrosion, preparing a clean surface ( like sandblasting ) for clear inspection is important. If not done properly, the ultrasonic tool or scanner can give misleading results. Using Augmented Reality: 

  • Inspection specialists can see remotely exactly what the on-site field technician sees through live video remote session.

  • AR annotations or markers can be overlaid on the technician’s field of view in real-time — experts can draw circles, arrows, or highlight spots in the areas which need proper cleaning to scan more carefully.

  • Using AR for pre-inspection, experts can ensure whether the surface condition meets the required criteria for precise data capture, validating the readiness before scanning begins.

Main Benefit: 

By visually inspecting and preparing the surface before the actual laser scanning, this approach minimizes errors and eliminates costly repeat scans or rework, ensuring that high-quality data is acquired on the first attempt.

2. Prioritization of Critical Areas Before Scanning:

Rather than scanning blindly the entire structure, Augmented Reality Remote Visual Inspection helps experts or inspectors to prioritize where to scan based on clear signs of mechanical impairment, excessive corrosion, or prior maintenance activities.

  • Experts can guide technicians to areas of high-risk, minimizing unnecessary time in scanning.

  • From real-time observations, experts can adjust or modify scanning resolution or parameters, optimizing inspection strategy in real-time.

Main Benefit: 

Smarter and faster inspections  — saving operational costs, manpower, and time while ensuring critical issues are addressed with precision.

3. Real-Time Troubleshooting and Training:

AR AR can help in real-time troubleshooting and training. For example, if a field technician or local site personnel staff faces any issues in using the inspection tools, calibration errors, surface reflectivity problems, interpreting the laser scanner’s live feedback  — AR remote support provides immediate expert troubleshooting guidance without waiting for a specialist to arrive on-site.

  • Upskilling field staff for future independent work
  • Interactive assistance replaces guesswork.

Main Benefit:

Improving first-time right results, reducing downtime, and building a smarter, more self-reliant workforce.

4. Post-Inspection Verification:

Using AR, remote experts can review 3D scan results instantaneously after the scan, helping them to quickly validate the full coverage achieved. They can have remote technical video conference discussions to: 

  • Determine whether a re-scan is required while on-site by the team.

  • Interpret early corrosion mapping results together with field teams.

Main Benefit:

Facilitated faster reporting and decision-making as the results are available quickly and the teams need not to wait to find out the corrosion severity. 

Why Use AR Remote Visual Assistance If We Already Have Conventional Toolkits?

Conventional toolkits traditionally measure — but AR enhances how you utilize those tools to their optimum.

  • Speed: AR eliminates delays in communication and errors that would otherwise need reworking.

  • Efficiency: Merges review, know-how, and judgment in a single procedure.

  • Cost-Reduction: Minimizes requirement for multiple experts to physically travel to far remote locations.

  • Safety: It reduces experts' physical exposure to dangerous surroundings.
  • Scalability: A single expert can serve multiple sites in a single day remotely.

Key Benefits

  • Higher Inspection Accuracy

    The 3D scans offered an unprecedented level of detail, revealing even subtle surface variations that traditional methods would miss.

  • Reduced Inspection Time and Costs

    With AR remote guidance, expert interventions were streamlined, minimizing travel and fieldwork costs. Scanning each section took under 10 minutes per square meter.

  • Increased Safety

    Remote support reduced the need for high-risk physical inspections in difficult-to-access areas, protecting technicians.

  • Data-Driven Decision Making

    Engineers received comprehensive corrosion profiles, enabling more accurate fitness-for-service evaluations and maintenance planning.
  • Minimized Downtime

    Because inspections were faster and more precise, plant operations resumed more quickly compared to conventional methods.

Results

Using AR-driven remote assistance combined with 3D laser scanning, the hydro plant was able to:

  • Detect critical corrosion zones that needed immediate attention.

  • Avoid unnecessary repairs by accurately identifying non-critical areas.

  • Optimize maintenance schedules based on actual degradation data, not assumptions.

  • Extend the operational lifespan of critical infrastructure with targeted interventions.

Conclusion

The deployment of AR-supported remote visual inspection along with 3D laser scanning technology transformed penstock examination at the hydro power plant to a complete extent. Not only was structural reliability and safety heightened, but also a model of scalability was demonstrated for infrastructure inspection in energy and utility industries with similar aging asset issues.

While industries are looking to find a balance between operational efficiency, worker safety, and equipment longevity, implementing AR technology with advanced non-destructive testing solutions is proving to be not just an innovation—but a necessity.