How It Works
The AR Genie uses Augmented Reality to help you annotate on live video, combined with in-built chat and file sharing capabilities leading to way faster identification and resolution of issues.
Connect
![](https://cdn.prod.website-files.com/6465e109fce07cf409d4b97f/646dec3066c5a1a9cf71de9c_do.png)
One click on the SMS/Email link and you are connected!
Identify
![](https://cdn.prod.website-files.com/6465e109fce07cf409d4b97f/646dede304cb13a47235c342_char.png)
The expert detects your problem quickly through live stream.
Assist
![](https://cdn.prod.website-files.com/6465e109fce07cf409d4b97f/646dedf9d8a3d092c0aa9323_teen.png)
The expert can guide you through the solution with annotations.
Resolve
![](https://cdn.prod.website-files.com/6465e109fce07cf409d4b97f/646dee09fc287d184d393600_ek.png)
AR Genie makes troubleshooting surprisingly convenient!